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Wind Creek Review
Wind Creek Casino Licensing, Safety and Trustworthiness
Wind Creek Casino is a legal online betting operator, licensed and registered with the Pennsylvania Gaming Control Board While owned by the Native American Wind Creek Hospitality group, the casino is technically not a tribal operation.
Instead, it’s a private casino, formerly owned by the Las Vegas Sands Corporation. Like all online casinos licensed by the PGCB, Wind Creek adheres to strict regulatory standards. These ensure that player funds are safely handled and that games are regularly tested for fairness.
Our Verdict: Wind Creek Casino checks all the right boxes
At first glance, Wind Creek Casino made me feel at ease. Its legal disclaimers and licensing information is highly visible in the site footer, displayed on every page. It readily links to the PGCB website and proudly displays the licensing banner.
Adding to that, the casino goes to great lengths to keep minors away, which is always reassuring. The site also has a dedicated page for responsible gambling with a linked badge on the footer.
Wind Creek Casino should be a perfectly safe and trustworthy online gambling establishment.
How I tested Wind Creek Casino
To test Wind Creek Casino’s real-world performance, I did what I always do—try it all myself! That means making my way through every nook and cranny of a casino. Up next is a quick list of all the steps I took while testing this site.
First, I took a long and hard look at the Promotions section. I found a generous welcome bonus, along with a handful of decent reload bonuses and a daily free spin promotion. It’s not the most diverse promotional roster I’ve ever seen, but it’s certainly serviceable.
Opening a new player account is relatively straightforward. It’s a four-step process, which begins by asking you if you have a Wind Creek Casino player card. If you’re brand-new to the casino, you’ll have to provide your full name, date of birth, phone number, and address. You’ll also need the last four digits of your SSN.
Figuring out payments is pretty simple. The site lists all deposit and withdrawal methods in the quick links at the bottom of each page. These lead to detailed instructions on how to deposit or withdraw with each payment method.
The casino has a modest game selection, furnished by about half a dozen providers. It’s not the most impressive collection in the market, but it features all the classic casino staples you’d expect. Games load in-browser, with no downloads, and are generally fast and fun.
Withdrawing is a breeze, as long as you follow the instructions. You can complete withdrawals using digital payment platforms, or request a withdrawal to your bank account. The latter takes a little longer to process.
If you run into any trouble while at Wind Creek Casino, head over to the “Help & Info” section through the navigation bar at the top of every page. You’ll find helpful support staff available through live chat or email.
Welcome Offers & Promos – Grab a Bonus at Wind Creek Casino
It’s time to talk promotions. Online casinos are famously generous when it comes to offers and bonuses, and Wind Creek is no exception.
New Wind Creek players get access to a welcome offer consisting of a 100% deposit-matching bonus up to $400. This means you need to make a deposit to receive your cash bonus.
Like any online casino, Wind Creek doesn’t let you claim your bonus and then take it home. You must first meet wagering requirements. Fortunately, they’re quite reasonable and far lower than most other operators. The playthrough requirement is a very low 1x the bonus amount.
Unlike other operators, Wind Creek doesn’t have different games that contribute differently to the wagering requirements. It does have a list of outright excluded games, which don’t contribute at all to your requirements.
Claiming your bonus works a little differently to most other casinos. Most of the time, players deposit, enter a promo code, then receive their bonus. At this point, they must clear the wagering requirements. Wind Creek changes things up.
Players first make their deposit, after which they must clear the 1x playthrough requirement. At this point, their bonus cash is credited to their account balance automatically.
Promotions and Tournaments
Wind Creek doesn’t just lookout for new players. Regular players have access to a handful of ongoing promotions, including two reload deposit bonuses. There’s also a daily free spin promotion that requires no deposits whatsoever.
The reload bonuses are a bit less generous than the welcome bonus. Players can take advantage of these bonuses twice per week. On Tuesdays, there’s a 25% deposit-matching reload bonus. On Fridays, there’s a 100% deposit-matching offer, but only up to $50.
VIP Program
The Wind Creek Casino rewards loyal players with a multi-tiered Rewards scheme. Eligible players can receive discounts at participating stores, gift cards, and special perks at the Wind Creek Bethlehem resort. Things like spa visits, massages, complimentary stays at the hotel, and more.
All tiers of the VIP program let users accrue both Tier Points and Base Points. Tier Points let users climb through the four ranks (dubbed Play, Escape, Delight and Fantasy). Base points can be exchanged for cash (though they’re still subject to the 1x playthrough requirement).
Anyone can join the VIP Rewards scheme at the Play level. All you need to do is create an account at Wind Creek Casino. Online players are automatically enrolled in the Rewards scheme at the first level.
Our verdict: Wind Creek Casino has a healthy selection of promotions
Overall, promotions at Wind Creek are not mind-blowing, but certainly, nothing to sneeze at. It’s a healthy selection that combines welcome offers, reload bonuses and a daily free spin. There are many operators out there with a lot more offers than that, though.
What makes Wind Creek uniquely attractive in this regard is the incredibly low playthrough requirement. The industry average is somewhere between 25x and 35x. Wind Creek has a measly 1x requirement, which makes clearing bonuses a breeze.
The casino offers a limited selection of offers, but they’re all very easy to claim and clear.
Register a New Account With Wind Creek Casino
Signing up at Wind Creek Casino is relatively easy. Access the registration interface by clicking on the “Register” button in the top-right corner of the site. If you’re new to Wind Creek, you’ll have an opportunity to enter a promo code for a welcome offer.
Provide your email, password, and click on “Next”. Enter your personal information, including the last four digits of your SSN. You’ll also have to set up a security question. Finally, confirm your email address and that’s it! You’re now a registered Wind Creek Casino player.
Our verdict: Nice and easy registration process at Wind Creek Casino
We found the registration process at Wind Creek to be fairly straightforward. It does require more information than many other operators, but that’s understandable, given the strict casino regulations in Pennsylvania.
Signing up at Wind Creek is quick and convenient, and should pose no problem for US citizens.
Wind Creek Casino Payment Methods
The site incorporates a range of convenient and flexible digital and physical payment methods. Not all deposit methods are available for withdrawal, and vice versa.
| Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|
| VISA | Credit/debit card | Instant | — |
| MasterCard | Credit/debit card | Instant | — |
| Play+ | Prepaid card | Instant | Instant |
| VIP Preferred | Online banking/ACH | Up to 3 days | Up to 3 days |
| PayNearMe | Cash at retail store | 30 minutes | — |
| Cashier | Cash at casino | Instant | Instant |
| Check By Mail | Check | — | Up to 2 weeks |
Our verdict: Wind Creek Casino shows an adequate selection of payment methods
With multiple choices available for both deposits and withdrawals, Wind Creek Casino makes payments easy. Processing times are decent, with no fees on any methods. A few methods are rather slow, but the fault is more on the associated payment network than on Wind Creek.
Moving money in and out of Wind Creek Casino is a painless experience. All players should be able to find a method that is convenient for them.
Games You Can Play at Wind Creek Casino
As mentioned above, Wind Creek features several classic casino games and video slots. However, unlike other operators, you won’t find any exclusive games or branded tables here.
Instead, there’s a modest roster of online slots. It features popular titles like Blood Suckers, Starburst, Gordon Ramsay Hell’s Kitchen, Gonzo’s Quest, Divine Fortune, among many others. There are also several progressive jackpot slots with sizable rewards.
Table game fans have a far more meager selection to explore. It features less than two dozen games. That includes blackjack, roulette, baccarat, and various versions of video poker.
There are no live casino games at Wind Creek. You can find a few game show titles, though, like Wheel of Fortune and Monopoly.
Game providers
Games at Wind Creek Casino are furnished by a handful of top developers in the industry. Slot developers for the site include NetEnt, WMS Gaming, Shufflemaster, Triple Cherry, Pala Interactive, and IGT.
Our verdict: Wind Creek’s game selection is small but functional
Wind Creek Casino doesn’t have the most impressive game selection in the Pennsylvania market (by a long shot). However, it hits all the spots you’d expect from a full-fledged online casino, including top slots and classic table games.
Adequate game selection for most players, but thoroughly lacking in live casino games.
Time to Collect Your Winnings? Here’s What You Need to Know
Withdrawing your money at Wind Creek Casino is pretty simple. All you need to do is head on over to the Cashier section and request a withdrawal. The minimum withdrawal amount for most payment methods is $10.
There are no special rules for withdrawals, beyond the playthrough requirement for withdrawing your cash bonuses. You can find information about Wind Creek withdrawals in the Deposits & Withdrawals page. There’s a link on the footer at the bottom of every page.
Our verdict: Withdrawals at Wind Creek are straightforward but limited
Making a withdrawal at Wind Creek Casino is easy enough. You place your request, wait for it to be processed, and see the cash land in your account.
However, withdrawal options are also rather limited, particularly when compared to deposits. There are more methods for getting your money into the casino than for taking it out, which can be inconvenient.
Customer Support
Here’s what you need to know about Wind Creek customer support.
| Contact | Average Answer Time | |
|---|---|---|
| [email protected] | Under 24 hours | |
| Live chat | Available 24/7 on their website | Under 5 minutes |
As far as we could tell, the casino only offers support in English. This is pretty reasonable, as it’s exclusively available to people located in Pennsylvania.
Unlike other casinos, Wind Creek has no dedicated Help Center. The support page merely offers a link to the live chat and email accounts, but no helpful FAQs or information.
However, you can find relevant information spread throughout the site. For instance, the Promotions page includes links to detailed explanations of how bonuses work and additional rules.
Our verdict: Wind Creek offers bare-bones support
Support at Wind Creek is adequate for tackling basic issues. However, it lacks the more advanced features offered by many competitors. A knowledge base with frequent issues and their solutions would be a step in the right direction.
Wind Creek offers decent but basic customer service.
Responsible Gambling
Wind Creek promotes responsible gambling initiatives. Every page of the site features a footer link that takes users to an official Responsible Gambling page.
Here, the casino offers information about problem gambling and steps to identify problem gamblers. You can also find a list of tools available to control your gambling at Wind Creek. They include deposit limits, bet limits, time limits, and temporary account suspensions.
Our verdict: Wind Creek Casino offers plenty of tools to control your gambling
The site has many useful tools for gamblers to set limits that can help them avoid developing a gambling problem. Wind Creek also provides many additional external resources to fight against problem gambling.
Wind Creek helps its customers control their gambling habits by offering tools and promoting responsible gambling principles.
Conclusion: Wind Creek Casino
All in all, Wind Creek Casino is a robust online gambling operator for people in Pennsylvania. It offers dozens of video slots, a few table game classics, fun game shows and much more. However, it comes up short in some areas, like the lack of a live casino.
When it comes to promotions, Wind Creek keeps things simple. The welcome offer is fairly enticing and has a very low wagering requirement. The weekly reload bonuses are nothing to write home about, but will keep you coming back for more.
Payment methods are convenient enough, though a little more limited on the withdrawal side. Customer support is adequate, though lacking a full Help Center. I found Wind Creek Casino to be charming and unique. The VIP Rewards scheme is pretty nice too.
