Stardust Review
FanDuel rebranded its Betfair NJ online casino to Stardust Casino in 2021, partnering with Stardust’s parent company, Boyd Gaming. Read on if you’re curious as to why this legendary casino decided to make a comeback online.
Stardust Casino Licensing, Safety and Trustworthiness
The Stardust Casino links to its New Jersey Division of Gaming Enforcement license and Pennsylvania Gaming Control Board license, Privacy Policy, and Terms and Conditions at the bottom of every page. It’s partnered with other casinos like Golden Nugget Online Gaming in NJ and Valley Forge Casino Resort in PA.
Stardust protects private information with SSL encryption. That way, it’s harder for third parties to see your information. Although Stardust Casino has fair games, it has some unfair Terms and Conditions. For example, if you’re inactive for 12 to 18 months, Stardust will take the entire balance from your account.
A safe betting experience
We believe that the casino is safe to use and gamble with. This is especially true if you’re an active gambler.
We find it concerning that a casino would take money if someone hasn’t been active for a year. However, there’s no guarantee of that customer returning. It might be safer for the casino to remove inactive players’ money instead of having it sit around in a dormant account.
It’s easy to find contact information and rules. Due to its transparency, encryption, and straightforward rules, our verdict is that this casino is secure and safe to use.
How we tested Stardust Casino
We tested Stardust Casino on several aspects for this review, including its bonuses, play experience, deposit methods, and ease of creating a new account. Below is a little more information about the steps we took.
- Bonus and offers analysis: We looked at each promotion that Stardust Casino offers, analyzed them, and looked at requirements. We found that Stardust did a pretty good job in this area.
- How easy is it to open a new account: We looked at the account creation process to see how easy it was to make an account. We mostly looked at what information the casino requires new users to fill out.
- Things you need to know about their deposit methods: We tried to learn as much about deposit methods as possible. We were able to find out each method of payment by using the FAQ.
- What their game selection looks like: We looked at all of Stardust’s offerings on each game page. We found its collection of games to be pretty extensive, but there’s a heavy focus on slots over table games.
- The Play experience: We analyzed how easy it is to locate and play games, including searching for them and running them. While Stardust does a great job running games, finding specific ones is a bit more challenging.
- How withdrawing works: We looked at the various withdrawal methods Stardust Casino offers, how to initiate a withdrawal, and how long it takes to process a request fully. Overall, Stardust Casino’s process is straightforward.
- What do you do if you run into issues: If you run into problems, it’s easy to contact customer support. They’re responsive and helpful, and we made sure to test it out by asking a few basic questions to see how they answered.
Welcome Offers and Promos – Grab a Bonus at Stardust Casino
Stardust Casino offers many bonuses specific to each state and casino brand, even with the same terms. For example, Stardust lists a “First Day Risk-Free Up to $1,000” promotion twice. This promotion is the same for both our NJ and PA players.
The welcome bonus is only for new players, and it will activate itself. No bonus code or opt-in is needed!
Promotions and tournaments
Stardust Casino doesn’t have regular tournaments, but it has weekly and daily promotions.
Game of the Week
Each week, Stardust will feature a new online slot where players can wager $50 in a single day and receive a $5 bonus. Featured games vary depending on which state you reside in.
Refer a Friend
Stardust has a referral bonus available when your friends register to play. Upon their completion of signing up as a new player, you will both be rewarded a $50 bonus!
Tuesday Blackjack Warrior
Every Tuesday, play blackjack and earn a bonus!
Rewards are determined by the amount you wager and can go up to $250.
All-Star Slots Fridays
Every Friday, players can opt-in and play featured slots risk-free for up to $10.
VIP program
As a VIP player, you’ll get access to bonuses and events that regular players can’t. However, Stardust Casino is vague about these perks. For example, the casino lists a generic-sounding “VIP Bonuses” row on the VIP page.
The site also says that “VIPs are handpicked by the VIP Team,” but there is no information to inform us how these players are selected.
Ongoing promotions and the VIP program are lacking
While the ongoing promotions and VIP program are excellent, there are still a few features Stardust Casino can add. For example, more details about each bonus for the VIP program are necessary. “VIP Gifts” isn’t enough information.
Stardust Casino doesn’t offer any tournaments and has few worthwhile repeating promotions. Since they seem to only last for a month, it’s harder for players to keep track.
The way Stardust Casino runs ongoing promotions isn’t helpful for players. Additionally, Stardust must be more transparent about the perks of its VIP program.
Register a New Account With Stardust Casino
Making an account with Stardust is simple. Click on the “Join Now” button and choose a state. Enter an email, password, and username.
Creating an account with Stardust Casino is easy
If you want to create an account with Stardust Casino, it’s effortless. It doesn’t ask for all of your personal information up front, but you will need to add things like your birthday and social security number to your account later.
Although some players might find it odd that Stardust Casino doesn’t ask for a lot of personal information upfront, we think it’s good. It makes it easier to sign up and start betting, even if players need to give personal information later.
Stardust Casino Payment Methods
We’ve briefly mentioned some aspects of payment, but let’s go over them in detail. The chart below will tell you everything you need to know about Stardust’s available payment methods.
| Payment Method | Type | Avg. Deposit Time | Avg. Withdrawal Time |
|---|---|---|---|
Visa | Credit/debit Card | Immediate | N/A |
| Mastercard | Credit/debit card | Immediate | N/A |
| PayPal | E-wallet | Immediate | Up to 48 hours |
| Venmo | E-wallet | Immediate | Up to 48 hours |
| Online banking | Online banking | 24 hours | 3-5 business days |
| PayNearMe | Cash | 15 minutes | N/A |
| Check | Check | 7-10 business days | 7-10 business days |
| Prepaid cards | Debit card | Immediate | Up to 48 hours |
There are enough payment options for all players
Although the casino doesn’t offer as many e-wallets as other casinos, these payment methods are more than enough.
Also, remember that some banks, like Bank of America, won’t allow you to deposit to online casinos. If you have a bank that won’t let you deposit, you may need another method.
While these options are enough for most gamblers, some would benefit from other payment methods. Stardust may want to start accepting other e-wallets or cryptocurrencies.
Games You Can Play at Stardust Casino
Stardust doesn’t have exclusive games, branded tables, or game shows. Its library is small, but there are enough games to keep you entertained.
Stardust Casino has more online slots than any other type of game on its website. There’s a large variety of them, too, with different jackpots, themes, and graphics.
If you’re interested in table games, Stardust Casino offers a decent amount. Interested players will find:
You also have the option to play live dealer casino games like blackjack, hold ’em, three card poker, and roulette. Remember that you can’t play demo versions of these games; you have to make an account first.
Game Providers
Stardust Casino has slots from game developers like NetEnt, WMS, IGT, NextGen Gaming, Bally, and more. It’s challenging to find games from specific developers because you can’t search for them, though.
For live casino games, Stardust Casino doesn’t list any of its providers. It also doesn’t have a lottery section.
The game selection is good but limited
While Stardust Casino has a wide selection of games, it still lacks the various other casinos have. However, the company has a few games that are harder to find on other platforms.
Unfortunately, Stardust Casino doesn’t have exclusive games or many live games, but that could be because it’s new. In the future, we’d like to see more live and table games.
Time to Collect Your Winnings? Here’s What You Need to Know
Withdrawing from Stardust Casino is easy. You’ll need to verify your identity, including giving Stardust sensitive information like your social security number. That’s normal; casinos need information like that for tax purposes.
Stardust Casino doesn’t list its minimum withdrawal. Usually, casinos have a withdrawal minimum of either $10 or $20, so we guess it’s somewhere around there. From looking at the terms and conditions, there’s mention of a minimum withdrawal amount, but Stardust doesn’t say what amount it is.
The withdrawal process at Stardust Casino needs improvement
First and foremost, Stardust Casino needs to be more transparent about its minimum withdrawal amounts. Many other casinos are, and, unfortunately, Stardust Casino isn’t.
Additionally, it’s challenging to find information about withdrawals. The FAQ section is helpful, but it needs to cover topics like payment methods, withdrawals, deposits, maximums, and minimums all in the same place.
Customer Support
The only option for customer support here is via live chat and their FAQ section. There are no email or phone options available.
| Contact | Average Response Rate | |
|---|---|---|
| None available | 12 – 24 hours | |
Phone | None available | 10 minutes |
Live Chat | Available 24/7 on their website | 5-10min |
Stardust’s help center includes a link to its FAQ and a live chat option in the bottom right corner. We were able to chat with a representative in a few minutes, but this could change depending on the time of day.
Stardust Casino needs more support
It makes sense that this casino uses FanDuel’s support, but there should be support specifically for Stardust. Even a Stardust-specific phone number or email would be helpful.
Stardust Casino needs some work in the customer support department. Overall, the service isn’t too far below average, but even a tiny amount of improvement can help customers.
Responsible Gambling
Fortunately, Stardust Casino links to the Responsible Gaming page at the bottom of every web page, offering seven choices. You can set deposit limits, time limits, reality checks, contest limits and alerts, maximum entry fees, and a maximum wager size limit.
Stardust Casino has many responsible gambling tools
This casino embraces responsible gambling options, which is excellent. Gambling is fun, but it can be very addictive. Sometimes it’s hard to balance that, and tools like these can help players do that.
Stardust Casino even lists places to get help if you think you have a gambling addiction and talks about self-exclusion. These can be great options if any player needs extra help setting boundaries or must stop gambling.
We’re impressed with the responsible gambling options Stardust Casino offers its players. Some online casinos will only include the bare minimum, and it looks like this casino went beyond that.
Awards and Recognitions
Due to how new Stardust Casino is, it doesn’t have any special awards or recognitions. As the casino gets older and improves, we think that will change.
Conclusion
Overall, this casino needs improvement before we can thoroughly recommend it, so we give Stardust a rating of 75/100. It offers an excellent welcome bonus, as well as weekly and daily promos. However, there are no phone or email options available for customer support and the gaming library is very small.
Our review also cannot overlook that the VIP program is NOT available to everyone, and members are “handpicked.” The rewards for the program are vague and there is no information as to how these lucky chosen ones are selected.
While overall selections of games might be limited, it is important to note. that Stardust hosts many of the most popular game titles for online slots, table games, and live dealer casino games. Therefore, we recommend this casino as it certainly has a little something for everyone.
