ResortsCasino.com Review
Resorts Casino was one of the first gambling sites to launch in the US. With its operations focused on New Jersey, Resorts Casino has yet to launch in Pennsylvania. However, its sister site Mohegan Sun is present in both states.
Fans of the Mohegan Sun Casino will note the same game catalog and an extremely similar aesthetic. With a strong game catalog, Resorts remains one of the most popular casinos in the US.
Resorts Welcome Bonus – Get a $1,000 First Deposit Bonus
Resorts Casino, despite being one of the first online casinos to launch, doesn’t possess the same quality of welcome bonuses as other casinos.
Resorts offers the same unified platform, so as long as you’re physically located in a state where the casino is legal to play, you’ll be using the exact same platform.
To find out more, check out the ‘Promotions’ page on the website.
Welcome Bonus #1
The main welcome bonus offered to new players is a $1,000 deposit bonus. Just open an account and enter the promo code ‘DEPOSIT1’ to be eligible.
To claim the full bonus, you must deposit $1,000 on your first deposit. These bonus funds come with 30x wagering requirements on slots games, which is middle of the road compared to other casinos. For all other games, the wagering requirements are a massive 150x.
Actually converting any of your bonus funds into real cash will be extremely difficult.
Promotions Currently Available at Resorts Casino
Resorts Casino focuses less on smaller prizes with its ongoing promotions and more on the chance of winning the big jackpot. If you happen to cash in on one of their big prizes, you’re going to change your life.
Click on the Resorts Casino promotions page for more information on the latest promotions and their terms and conditions.
Win Up to $3,000,000 Every Day
The major ongoing offer at Resorts Casino online is the opportunity to win $3,000,000 every day. This is a two-part offer with lots of lesser prizes available, so it’s always worth playing.
Every player will be able to spin the fortune wheel once per day. They’ll have a chance of winning the big jackpot. However, you may also win other prizes from 5 entries to the weekly $1,000 giveaway to a $50 bonus credited to your account.
You can also play the associated slot game, where you may win 10 entries into the $1,000 weekly giveaway or $10,000 bonus dollars.
Plays on these games don’t roll over, so players must return each day in order to claim them.
Drawings from the weekly giveaway are made every Wednesday, so make sure you check your account to see if you’ve won.
Finally, all bonus money awarded comes with a 5x wagering requirement on slots games.
Resorts Casino VIP Program
Resorts Casino has a comprehensive VIP loyalty program for players to take advantage of. However, the rewards are pretty unimaginative. This is essentially a tiered cashback program. It heavily favors slots players, as you’re awarded 1 point for every $2 wagered. On the other hand, table games require you to wager $8 to earn one point.
There are nine levels, which are split into five standard levels and four VIP levels. Earning enough points to reach the VIP levels, where the VIP program really comes into its own, is only possible if you’re a hardcore gambler.
You would need to wager tens of thousands of dollars with the casino in order to have a chance of hitting the highest levels and taking full advantage of the cashback options on offer.
Games Collection
Resorts Casino far exceeds the average when it comes to the sheer number of casino games available. There are more than 500 casino games available when you play with Resorts Casino. The games library is growing at an incredible rate.
Some of the latest additions to the casino include Secrets of Christmas, Wild Run, and Bar-X Colossal.
Slots
The majority of the Resorts Casino’s catalog is made up of slots. There are more than 400 different slots games you can play on the site, which compares favorably with other major online operations like Golden Nugget and Caesars.
What’s more, all these games come with modern gameplay, graphics, and sounds. Expect lots of scatters, wilds, and multiple paylines every time you play.
Some of the great games on offer include:
- Gordon Ramsay Hell’s Kitchen
- Marvelous Mouse Coin Combo
- Street Fighter 2: The World Warrior
- Skeleton Key
- Divine Fortune
- Mercy of the Gods
And Resorts is always adding new slots to its impressive library.
Table Games
Table games available at Resorts include variations of:
Other
Video poker is where Resorts Casino really stands out. You’ll find a huge number of different video poker titles to play. With 19 titles to choose from, you’ll be able to play all the standard video poker offerings, including Deuces Wild and Jacks or Better.
There are also some more exotic versions of the game, including 100 Hand All American and Aces and Faces Power Poker.
Fans of scratchers will also be able to enjoy seven different games, such as Witch Pickings and Doubleplay Super Bet.
Live Casino Tables
Live casino tables are broadcast directly from the Resorts Casino in Atlantic City. All live tables are available from 11am to 3am EST. You’ll find all your favorites available, such as:
- Roulette
- Blackjack
- Baccarat
- Dream Catcher
- Side Bet City
- Three Card Poker
Their opening hours and their range of options are paramount to making Resorts Casino one of the best online casinos for live dealer tables. It’s also possible to play up to three different live tables at the same time.
Withdraw & Deposit
Before heading to the website and creating an account, you need to check out the different banking options available. Not every casino offers the same banking methods. If you want to use a specific payment method, it’s important to educate yourself first.
Banking with Resorts Casino
Resorts Casino offers a pretty standard selection of banking options to its players. All transactions are processed in USD and minimum deposits are set at $10.
For the fastest ways to get your money into your casino wallet, consider using your credit/debit card or PayPal. It should be said, though, that many players have reported a high rejection rate when attempting to use their bank cards.
Online bank transfers, on the other hand, are fast and highly reliable. Take note, players report this is only with certain banks, though.
You may also use a wire transfer or an e-check, to name just a couple of other options.
Overall, Resorts Casino offers all the payment options you would expect. On the other hand, they don’t offer any niche payment options.
Payment Methods
Most players will find the banking options available through Resorts Casino to be more than adequate. However, it would be nice if they offered some less common payment options to provide players with more choice.
Here are the payment methods available through Resorts:
Payment Method | Example/Info | Avg. Deposit Time | Avg. Withdrawal Time |
---|---|---|---|
VIP preferred/Instant eCheck (ACH) | Provide bank account number | instant | 3-5 days after approved |
Credit Card | Visa, MasterCard, Discover | instant | Not available |
Prepaid | prepaid Visa or MasterCard | instant | Not available |
Resorts card | instant | instant | |
PayNearMe | 7-11 Store | instant | not available |
Cage/Cashier | Resorts cage | instant | instant |
Physical Check | — | Not available | Not available |
Online Bank Transfer | instant | Not available |
Options like PayPal may only be used for withdrawals if you used them to make a deposit. This is to prevent fraud. Overall, players report the best options are online bank transfers or PayPal to both deposit and withdraw.
Games Providers
Resorts Casino operates using the same games providers as its sister site Mohegan Sun. It drafts its games from a variety of software providers, such as NextGen Gaming, IGT, Aristocrat, Williams Gaming, and High 5 Games.
Most of their table games come from NetEnt, whereas their live dealer tables are broadcast live from the casino floor in Atlantic City or hosted by Evolution.
Site Features and User Experience
Resorts Casino is powered by NYX Gaming. This platform is designed by one of the leading casino developers in the world today. They have designed more than 200 gambling sites around the world. For that reason, Resorts Casino runs fantastically well with no bugs, no glitches, and no lag.
The desktop client doesn’t require you to download any software to access it. You will, however, need to download their geo-location software.
The desktop casino is compatible with the majority of browsers, including Chrome, Edge, and Firefox.
Mobile Casino App
The dedicated mobile casino app is available through both iOS and Android. Unlike most mobile casino apps, you’ll be able to find the Android version of the app in the Google Play Store.
The app receives regular updates to keep it current. This can be a problem if you try to play with Resorts on a mobile device. Players also report that you need a fast Internet connection to properly take advantage of the games on offer.
Unfortunately, you’ll find less than 50% of Resorts’ overall casino catalog on the app. At the same time, they still offer both slots and table games, so there’s plenty to enjoy if you want to gamble on the go.
Customer Support
If you have a problem that needs to be solved, you have a range of options in which you can contact a customer service agent. The customer support agents are largely proficient at what they do and offer helpful advice to resolve problems.
How to Contact Resorts Casino
You can get in contact with a human customer support agent through three different options. All these methods to contact Resorts Casino are available 24/7, which is a rarity among online casinos in the US.
To start with, you can use the live chat option, which you’ll find in the lower-right corner of the casino’s website. Just enter your email address and you’ll be connected to an agent within a few minutes.
You may also decide to send them an email. Emails are sent through the contact form on the website. It typically takes just a few hours to get a response. However, the quality of the response largely depends on the customer service agent assigned to you.
If you want to speak to someone, you can call them on their toll-free number 844-990-4263.
Registration with Resorts Casino
- Click the ‘Join Now’ button on the top-right corner of the casino to begin creating an account. It usually takes just a few minutes from clicking this button to being able to make your first deposit.
- You’ll be asked to enter a number of personal details, including your name, address, and email. Make sure there are no typos, or you could experience problems with the identity verification process later on.
- Just fill in each part of the form and they’ll send you a confirmation email. Click on the registration link and this will open your account. You’ll now be free to access the casino cashier and begin making your first deposit.
- Although most withdrawals take around 48 hours to process, the first time you do it you’ll need to complete the final part of the registration process. The identity verification section will require you to send a piece of photo ID to the casino. This can be anything from a passport to a driving license.
This process can take up to 72 hours to manage, so be prepared for an additional wait before Resorts Casino can fulfill your first withdrawal request.
Responsible Gambling
Resorts Casino, like all casinos, must provide a number of different tools to promote responsible gambling. These tools are able through your account’s dashboard.
For example, you’ll be able to set limits on the amount you can wager per day. When you reach your limit, you won’t be able to make any further deposits or play any more real money games.
If you want to take an extended break from the platform, you may decide to opt for self-exclusion. This will suspend your account from the platform for a number of months. You’ll only be able to withdraw any remaining funds from your account.
Self-exclusion orders can’t be lifted once you’ve opted to levy one on your account.
How to Delete an Account with Resorts Casino
Deleting an account with Resorts Casino couldn’t be simpler. They’re required by law to process all such requests without any questions. So, if you feel like you no longer want to be a part of the platform, you don’t need to provide a reason as to why you want to delete your account.
Just use any of the customer support options available and ask them to delete your account. Arrange to withdraw any remaining funds and they’ll delete your account within 24 hours.
If you want to return to the platform at a later date, you won’t be able to. This is why it’s recommended that players decide on self-exclusion first.
Security, Privacy, and Fair Play Guaranteed
Resorts Casino does its best to make sure that players are protected against any loss of data. This is why they utilize 128-bit encryption on the site. It’s one of the highest encryption levels available and the same type of encryption used by banks.
They’re also transparent about the way they manage and use player data. For a full explanation of how they use your data, you can check out the privacy policy on the website. However, all you need to know is that they won’t share or sell your data to any third party without your express permission.
Fair play is also guaranteed on the website. Like all online casinos, Resorts Casino must conform to a strict set of rules regarding the operation of their games. They also receive regular audits to ensure they’re complying with fair play policies.
For more information, you can read the fair play policy on their website.
Resorts Casino: Our Conclusion
Resorts Casino offers one of the largest games catalogs in the US today. Furthermore, they offer a great platform and a highly functional mobile app.
They offer an exciting selection of different bonuses for ongoing players, but their welcome package leaves much to be desired. Their higher-than-average wagering requirements make it difficult for players to extract any value from these bonuses.
Overall, Resorts Casino is a solid online casino offering in the US.