Since the start of all the big giveaways and the new hotel, the slots payback is very, very terrible.

My wife and I went on a weekend during the early afternoon with around a grand and had terrible luck. We understand it is a gamble and some say "a one armed  bandit" but since the new hotel addition and all the glamour that is what you're paying for.

It seems now they can not afford to pay people anything. It seems they do not understand even if they let you win a little most will give it back. After this trip we made a promise not to return I suggest you go to either Pa. or Delaware casinos and stay clear of the ' high glamour ' at Charles Town (takes your money) slots.......

Unfortunately I have been a regular at Charlestown for the past 3 years. The first year I did alright, but with all the giveaways with the cars I have seen a decline in the payouts with the slots.

When you go you want to stay more than a couple of hours. You would think that 25 cent machines would give a little back. The Spam machine is fun, but just silly because you're not going to win and the nickel machines are the biggest scams ever.  If I do see a wiinner it's the 5 dollar machines.

Food is a little better than average - could be better. My biggest complaint is the smoke!!!! It never used to bother me, but for some reason at this casino it is horrendous! And I have to say that some of the patrons there are unbelievably rude.

Staff is nice, bartenders are real good and friendly. I am glad I am a black card holder though - I almost feel guilty about cutting in the front of the line-- but then I don't when a machine kicks my butt. They should hire more people.

My husband and I have been coming to CT for about 5 years. We were bringing home some money. Now that the new garage has been built, the new hotel has been built, no payoffs coming our way. My husband won $10,000 in October, 2005, nothing worth bragging about since.

The "black card" is very unfair to those of us that can't afford to come every week and spend money. I spend MONEY at CT, too, why can't I get the same service, without someone breaking in line? They, also, have a certain place to park. My husband is handicapped, there might be an open spot where the black card holders park, I can't park there so I can get his wheelchair off the ramp. I have to keep looking for a handicapped spot big enough to get the wheelchair off the ramp. Also, does security check these handicapped spots?

There are a lot of people parking in these spots that don't have handicapped license plates showing or the placard. I have seen people park in these spots and run into the casiino.

I have been to Delaware Park Slots, this is a very nice casino and the payoff is fair. Will be a while before we go back to CT . It's a 3 hour drive from my home to CT.

Used to be a place to have fun and maybe win a few dollars, not anymore. They only care about the big time gamblers and are rude to the average players.

Stop the car giveaways and let the machines pay off once in awhile. The food is overpriced and not any good and the smoking and air circulation is really unhealthy.

If you want to have fun visit any of the delaware casinos, come on Maryland open up, we will come and forget Charlestown.

I visited this place on Saturday and it was packed as a can of beans! There was a really long wait for the eateries and the food didn't wow me. I would have been better off going to McDonalds and Saving $20.

We ate at a resturant called Sundance and it was awful. The burger was dry and you could tell it wasn't fresh. The bread ripped and fell apart right before you picked it up. After eating we went to their dessert stand and there was nothing to choose form.

There were almost no desserts and a really big line. They only had one person working that place on a Saturday. I personally think this company makes themselves look bad by the service they put out.

I was there all day and didn't win one dollar. I chatted with some other guests and they told me they hadn't won either. The least a comany can do is provide better food service at a fair price if they don't want to let guests win on the slots.

There is never enough employees in this place! You have to wait in long 30-45 minute lines just to receive low-quality food. No matter what resturant you visit you never get good food. When you ask employees where their help is they always respond with the same answer "what help?".

They tell me that they never have help because the casino doesn't want to pay for more workers but their business is booming. Did I mention stuff is extremely overpriced?! The slots never pay off either. I only keep going because my wife is addicted to gambling and I have look over her.