Downstream Casino Resort - American Casino Guide Casino Reviews

Downstream Casino Resort: Great Place!!

Wichita Couple — Mon, 12 Oct 2009 17:58:57 +0100

We are going back this Sunday for our 3rd stay. We have a difficult time understanding some of the previous negitive comments.
We have consistantly found the staff, from the doormen to front desk staff, to casino floor staff, the VERY best.
Every visit was even better than the last. We have gone to all the local casinos and look forward to Downstream the most.
Our only wish is that it was a couple of hours closer to Wichita.
Our room #821 (they seem to give us the same room each visit), is wonderful. We have NEVER had one problem with housekeeping. My wife and I feel like we are walking into our home when we check into our room.
Again, this will be our third stay and cannot wait for Sunday. If you have not visited in a while, perhaps you need to!!

Downstream Casino Resort: Aesthetically pleasing and...nothing more.

Avid Gambler — Tue, 21 Jul 2009 18:53:39 +0100

Downstream Casino Resort is very aesthetically pleasing and they have a wide variety of both slots and table games to play...But aside from the looks, the slot machines seem very tight and the customer service is the worst I've experienced at a casino.

Pros: Immaculately clean. Wide range of slots and table games to play. Very spacious.

Cons: Terrible customer service, i.e. very few waitresses available, very few slot technicians available, the service is incredibly slow (I had to wait 25 minutes to recieve a $4 voucher), and their employees do not seem to have common certousy. Food is incredibly over-priced, especially at the cafe and there is no self-serve drink station. **NO HIGH-LIMITS ROOM, WITH SOME OF THEIR 25 DOLLAR SLOT MACHINES NEXT TO THEIR PENNY AND DOLLAR MACHINES**

Downstream Casino Resort: Terrible Customer Service

The Greek — Sat, 30 May 2009 05:20:11 +0100

We (my wife and I) found the food a bit pricey for a casino and the customer service in the cafe was terrible. Had to deal with the cafe manager who was equally terrible with no customer relations skills whatsover.

Everything else in the casino was good including the table games and the slots. No ante on the table games is a nice plus. Will definately go back but will find someplace else to eat.

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Downstream Casino Resort: decent Casino

Rocky855 — Mon, 09 Feb 2009 14:48:27 +0100

Had the pleasure of going to this Casino twice. Its set in a big square with the gambling in the middle with the restaurants on the outside.

They haven't worked the kinks out of the buffet yet, twice we were there on the Friday nights Seafood buffet, second time they couldn't keep the craplegs cooked fast enough.

The slots are loose and your money lasts a while. We stayed on the upper floors with a comped room and they are nice. They have marbled bathrooms with glass doors to the showers and huge HDTV's in rooms..Got access to the vip room on the 7th floor and it was okay just a small bar with a lounge...We'll go back the wife hit for 1500 the time before on the quick hits...

Downstream Casino Resort: horrible experience..

Jordan Montgomery — Sun, 01 Feb 2009 22:57:37 +0100

The casino was nice, not as nice as I was expecting though. We went with another couple and when we checked in at 10 pm, one of the rooms wasn't ready. As we entered the room that they told us was ready, it had not been cleaned at all.

We called down to the front desk and got no apologies. As we returned to our room after losing money in the casino, the bed sheets had not been replaced, only remade. I mentioned this the next morning at checkout and the lady at the front desk was extremely cold to me. Once again, no apology.

At the casino, my fiancee was treated extremely poorly by one of the blackjack dealers. We definitly had a better experience at the less expensive but not quite as fancy Buffalo Run casino. Needless to say, we won't be making another trip Downstream.

Downstream Casino Resort: Wow!!!

kacey1005 — Mon, 10 Nov 2008 13:59:21 +0100

My husband and I had the pleasure of staying at the hotel last week. It is beautiful with great attention to even the smallest detail. The service was outstanding and the decor was exquisite.

The casino is quite large with a lot of machines. We didn't win big, but we did come out ahead.

The food and service in the cafe was quite disappointing.

Downstream Casino Resort: Clean-Big

Tim Noble — Tue, 14 Oct 2008 12:13:36 +0100

This is an Indian casino in Oklahoma, unlike most in Oklahoma there is no ante on table games.

The off track area is way too small. Slots had a good mix. Video poker fairly good mix. Overall a nice casino.