New Mexico - American Casino Guide Casino Reviews

Route 66 Casino: My favorite casino in the nation

d thomson — Fri, 18 Sep 2009 02:34:10 +0100

I love this casino. It's big, they bring in new machines often, it's very clean, and you can play a while and have fun even if you don't win big. The casino is great. I haven't played table games or had much to do with customer service or the players club. Their buffet used to be wonderful, but since they expanded it and raised the prices, it leaves me as cold as the food I ate last time. What used to be a more intimate seating area is now like the common area of a mall with tables in it, the noise level is loud, and by the time you walk down the very lengthy buffet and back to your table, your food is cold. I wish they had not remodeled and "improved" their buffet, I won't go back again. Their KXX nightclub is where you can have some alcohol although not allowed to take it out to the casino floor. The problem I found with it is that they must take the name "nightclub" very seriously, having a "dress code" and a very snobbish attitude -- dressed in jeans and a t-shirt, I was ignored by the staff for the most part and received sneering disdainful looks when they did serve me. Again, I won't go back in there. BUT.... I will continue to go to the casino for the slot machines, where I have a good time and staff members you see are all smiling and friendly, including the cashier cage.

Fire Rock Casino: Nice & New

Joe Tenpenny — Tue, 11 Aug 2009 23:14:41 +0100

Visited on Aug 10, 2009. A very nice new casino. Machines are new & up to date. Lots of machine availability on weekdays. All employees are very friendly with smiles & "glad you are here" attitude.

Buffalo Thunder Resort & Casino: Had a good time

quickhit — Tue, 04 Aug 2009 03:07:14 +0100

We enjoyed our overnight stay here a few months back. Our room was very nicely appointed with a large balcony and a pretty swank bathroom. Didn't win a whole lot on the slots, but they do have an extensive and entertaining selection of machines. Everyone we encountered was very nice and welcoming. The native artwork displayed on the lobby level is nothing short of spectacular.

The showroom, however, was disappointing. We were there to see Don Rickles, and the theater is just your basic hotel ballroom, no theater chairs or stadium seating.

All in all, we had a great time there, and will no doubt be back.

Sandia Resort & Casino: Best in New Mexico

Dallas — Fri, 10 Jul 2009 15:11:32 +0100

One of the best resorts and casinos in New Mexico... the customer service was out of this world, good machines, great food! We love it here

Inn of the Mountain Gods Resort & Casino: Save your money and go to Vegas

Dan — Wed, 27 May 2009 21:28:43 +0100

Slots are tight. Indian casinos in New Mexico only have to payback 80%, and results not published, not even casino aggregate.

Poker room is acceptable-barely. Staff is heavily Indian with 'tudes. Player's club is pathetic and not worth giving them your name.

Atmosphere is desperate with drinks (non-alcoholic only on the floor) few and far between. Rooms are overpriced for what you get.

Buffet is great if you like bland elementary school cafeteria food. (At least Zia Park has a self-serve drink station, if you bring your own coffee cup. They always seem to be out of cups).

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Zia Park Race Track & Black Gold Casino: Not so much

Dan Viernes — Sun, 10 May 2009 17:18:47 +0100

Slots are tight and malfunction often- takes up to 30 minutes for someone to retreive your money- Most machines won't accept new bills. There are no table games, just machines emulating them. Customer service is marginal and announcements when someone does win are mostly by persons with heavy accents that are difficult to understand.

Players club offers few and poor mailers. Gaming atmosphere seems desperate with hoards of handicapped people shipped in on buses with frequent announcements to them to rejoin their party. No hotel- drinks are strictly non-alcoholic on the floor and servers surly, few and far between. Food is mediocre in all venues. Save your money up and go to Vegas. Even Strip casinos are better than any casino in New Mexico, especially Indian casinos. Don't Waste your time at Inn of the Mountain Gods either.

Sandia Resort & Casino: outstanding vegas style casnio

AJ MELK — Sun, 01 Feb 2009 18:01:25 +0100

If you want Las Vegas style gaming this is the casino to visit. With panoramic views of the Sandia Mountains and an 18 hole golf course, this is an outstanding vegas style casino in the Albuquerque, New Mexico area.

Buffalo Thunder Resort & Casino: Poor Service at the Buffalo Thunder Hotel and Casi

Ana — Fri, 16 Jan 2009 13:58:32 +0100

I recently stayed at the Buffalo Thunder Hotel and Casino in Santa Fe with my family and it was a big disappointment. I called the hotel twice before placing reservation and received wrong information both times about their restaurants and kennel. None of the buffets were open and there is no kennel. We almost booked a rate that includes breakfast but THERE IS NO BREAKFAST available at this hotel. We had to drive for several miles with young children and the dog every time we had to eat. This hotel is far away from the city.

The service provided during our stay was poor too. The Hilton customer service hasn't corrected their official site about the services offered. I had a frustrating experience with Hilton customer service also. I don't recommend the Buffalo Thunder hotel.

Downs Racetrack and Casino at Albuquerque, The: It's a dump.....

Danny — Sun, 28 Dec 2008 03:10:34 +0100

This place is the dirtiest casino I have ever gone to not only in New Mexico, but in the whole U.S. It really needs lots of improvement in all areas.

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Fire Rock Casino: Surprise...nicer than I thought!

sam — Fri, 05 Dec 2008 07:58:39 +0100

Visited the casino Thanksgiving day and was pleasantly surprised. Facility was fresh and modern southwestern style, nice dark woods and natural stones...pleasing to the eyes. It was definately busy and a long line to sign up for the player's club. I heard they were giving out t-shirts, caps and key chains when you sign up. Since I was limited on time, I went to the gift shop to buy a t-shirt and they were all sold out in my size. (I will return again for x-mas presents). The staff was pretty friendly and helpful (they looked through some shirts and even opened boxes to see if they had my size, but no luck. I ended buying a cap). It was a nice facility and clean, modern bathrooms. They also had a nice menu for Thanksgiving. The dining area had a huge screen t.v. showing the game. All in all I was quite impressed. Although I did not get to play since all the seats were full...I'm sure this is due to the newness. In the end it doesn't matter much to me since I was never really a gambler. But I will return when things settle. P.S. since I did not play the slots, table games, and since they do not have a hotel or I did not eat there I would have preferred to choose n/a but since I can't I am basing this on what I saw rather than experienced in these areas. Slots: Full and many winners. Table games: many players. Amenities or Hotel: many stalls that were modern, nice and clean. Free drinks, but no hotel yet. Food: Nice menu, but still waiting for liquor license, no one was drinking that I saw. Perhaps I will do an update later when I have had a chance to experience all.