I recently went to Red Hawk with my husband and was shocked by the rudeness of the Table games personnel. I asked for a 5 dollar table when they had 6 dead tables at 10 dollars and was told no. Very rudely! When I did play a 10 dollar table the dealer did not say a word to me! I have to agree that Red Hawk is being managed by people who are not used to California gaming.

I was just amazed by the rudeness of the table games department because that is all I play. I am used to Pit bosses talking to me, dealers who say good luck and thank you when toked, but not here! No Thank yous and I was very upset when I witnessed a Pit boss talking to a dealer as if she was a piece of garbage.

He asked her if she knew how to count. I felt so bad for her, I also witnessed a dealer crying on her game and no one pushed her out, she was obviously very upset with tears and still made to deal. I personally don't want to play with a dealer who is crying. The Table Games personnel are too busy talking to each other than providing good guest service to their customers. I felt like I was interrupting them when I asked for a comp.

They only have a job because people come in to gamble. I felt out of place and will never go back there! I witnessed 3-4 Pit bosses standing around the podium talking and acting bothered by their dealers yelling out change 100. They made me feel bad about asking for a comp even though I had spent a reasonable amount of money there to warrant at least some breakfast. My husband who plays slots had a horrible experience as well he could not find anyone to help him and when he asked a slot person where the poker machines were they did not know. I would not recommend going to Red hawk casino unless you enjoy bad service.

Fantasy is so much fun and a beautiful property. The machines give me lots of playing time and the food is fantastic.

One of my favorite weekend things to do is hang in the Rock Yard. The rooms are also beautiful and the front desk staff very nice.