Times are tight, soooooooooooooo are the slots, all the money spent on the updates YOU are paying for. Good luck all.

A trip to Potowatomi is only 30 minutes for us and another 30 and between my husband and I $200 if flown out the window would have done more good. After pouring $40 to $100 in any machine it does not even yield a bonus in order to have a slightly good time.

The buffet is too expensive and the food is poor quality. The incentives that are sent in the mail are so filled with restrictions and regulations that by the time you finish reading them you have no clue what they have said and cannot participate on their terms, most machines require too high quantities of coins to play, not enough penny and two cent, too much smoke, rude clientele and customer service, what is it anyway.

I would expect to be treated quite well for the money we have poured into that place. Customer lines are long with 1/2 hour waits and no one cares. Like Reggie, we too have had it and hope we keep our promise to ourselves not to step foot in that place again.

I'd rather travel 2 hours and have some fun at least if I don't end up with much so I would have had fun playing anyway. it is a crime the way they haul the seniors in there and watch them pull their last dollar out of their purse and play it as if they will win a million and they go home broke. The Lord in his mercy should make the walls come tumbling down. .............no more for me either.

Not enought penny slots. The low end slots have too many multiple lines.
Buffet is great. Been there many times. Always happy with the food service there and elsewhere. Dream Dance restaurant is rated one of the best in the state.

Employees are hit and miss in attitude and service.$10 and higher tables sit empty while $5 are full. Doesn't make sense to me.

The casino itself is beautiful. That's the only good thing I have to say. The new buffet is terrible - will never go back. Not enough one-cent machines, far too many high denomination machines that sit empty.

Who wants to play a multi-line $5.00 machine with 20 lines? Let's face it, we don't go in any casino with high expectations of a big win. However, to expect to have playing time on $20 isn't unreasonable to ask. You can sit in Las Vegas on a penny machine for hours, have your machine go way up in credits and then blow it all - but you have fun doing it and walk away satisfied that you had some nice hits.

Potowatomi? Forget it ... put a $20 in any machine, play for maybe 5 minutes and find you haven't had a hit, a bonus round -- nothing! Your money is gone just like that! You may as well throw you money directly in the toilet because you're not going to have a fun experience here. Wake up Potowatomi -- you need to install at least 300 or more 1 cent machines and get rid of all the 2 cent  & 5 cent machines. At least on a penny machine you have room to play for a long time (and they get your money anyway) but at least you won't have empty machines everywhere!

I will never go back there. I will also do anything in my power to discourage people from going there.

A stinky place, smokers are blowing at your face, no smoking gambling areas practically do not exist.

Slots just dont pay. If you need any help from the stuff, get ready to wait. Then observe slowly mowing chatting and having fun people who "work" there. Jammed ticket will take at least 30 minutes to recover.

I did not see such a poor service anywhere else. A place where I never actually see slot players being paid. I saw though blackjack players asked to leave, because they won something...

Cannot believe what these people just pulled off this past Sunday(4-19).They heavily advertised(via email and US Mail) 10X points between 7 and 9 AM. The place was packed..expected that..Over 25% of the machines were "out of service". What a blatant crock of crap. They were bascially forcing you to play larger denomination machines of their choice.

And they had table games sitting there empty because they were 10-25 dollar minimums. Dealers standing there doing nothing. HELLO management. Change the minimums on these table games and you will rip off even more people!This whole slot thing really has me miffed!

I cannot believe so many people continually put up with this crap! I am totally done..Tore up my players card and requested no more emails from Potawatomi..Stands for "you come, we take"!!!!

Since the most recent remodel, the casino is much more open and more comfortable to gamble in. My wife and I played slots all evening and walked away with $200 plus paid for our meal.

The sports pub and grill in the casino is nothing to brag about. I had to return my beer because it tasted skunky. The waitress was nice, but the hostess was rude. We had a great time, but would have like to play more table games. The tables on the weekends are rediculously overcrowded. Hence our slot play. We usually hit this casino about twice a year. Parking is easy and casino is accessible from multiple freeways. Good luck gambling.

It is a dirty shame that this is the closest casino to my home. I must say, the new expanded casino is beautiful and the food at the Sports Bar is fantastic (best eggs I've ever had!) And no more smoke smells when I get home. But that is where it stops!

Absolutely the worst paying machines I've played in years! You can sit there at a 25-cent machine, put in $20 and get spin after spin after spin with a blank on the first reel. This is, in my eyes, unacceptable.

Even in the swankiest place in Vegas,you can at least get a few decent hits for your $20. There are other spots in Wisconsin that are much better for your dollar...I'm giving this place up for good!

First of all this is my least favorite casino I have ever played in, in comparison with the other casinos located in both Wis and Mich. All machines have a very low payout, and most customers are very rude.

Secondly, I feel the layout of the main buffet is very poor. We have been there for the Sat. night Steak and Crab Leg buffet on a number of occasions, both at the old location, and about 4 times at the new remodeled location. A baked potato bar was not available until just our last visit the end of Oct. Likewise, the fresh salad election is very limited, with only a ceasar's salad available and a small cup of a prepared fresh salad. Not able to make up your own salad with all the various trimmings.

The congestion and layout of the food centers is horrible. There are several areas for Italian, Mediteranean, and Asian that you can walk up to with little problem as not a lot of people go to them.

However, the American center has all of the other selections-- steak, ribs, crab legs, shrimp, shrimp sauce, potatoes, etc. You can not go up and pick up one or two items like you were able to do in the old layout, but instead must stand in lines of a min of 30 -45 min to obtain anything.

Last time we were there several people started a line at the opposite end as they only wanted crab legs and a fight nearly broke out, resulting in a number of  security people being called to restore order. The previous arrangement of having two areas for crab legs, a separate island for baked potatos, etc, and another areas for meats, mashed potatoes, gravies, etc. worked out much better.

In some cases I believe they are trying to imitate the Vegas layouts, but do not have sufficient areas or personnel to handle the people. There is no reason why a person needs to stand in line for one or two items and have to wait more than possibly 5 minutes.

I will say however that we have eaten in the sports bar lounge and the food and service there has been excellent on every occasion.