EVERY MACHINE IN THIS CASINO IS A RIP OFF NOTHING HITS HERE ANYMORE AND I SHOULD KNOW I GO TWICE A WEEK FOR 2 YEARS IN A ROW WELL NO MORE IM TIRED OF BEING SCAMMED THE ONLY WAY YOU CAN GET ANY TYPE OF CREDITS IS BY MAX BETTING THEN YOU WILL BE BROKE THOSE MACHINES ALL NEED TO TO BE CHECKED OUT FOR FRAUD TOOK 100.00 WAS BROKE IN 10 MINUTES BETTING .30 THATS A REAL JOKE THEY ARE SO MONEY HUNGRY AND IF YOUR THIRSTY LONG TIME FOR A WAITRESS TO COME AROUND AND WHEN SHE DOES ITS WATERED DOWN SODA PLZ PLZ DONT WASTE YOUR MONEY THEY NEED TO BE REPORTED THANK YOU

Went to Ho-chunk North 2 months ago and My Boyfriend and I will never go back. We played and lost like usual, but this time it was the machine that was making us lose.

The winning combinations were lining up but it was paying out nothing. Finnaly we got sick of it and asked someone why it was not paying for the winning lines. Well the machine operator was stumped as to why it wouldn't pay for the winning line, so lets ask the slot supervisors, well when that one doesn't know, hey how about the floor manager?

Well needless to say they needed to turn off the machine and find out about it later. So we filled out a customer complaint form and they floor manager promised up and down that we would be contacted by that following monday. NOTHING, not even a curtesy call. we went back the following week to get answers and got the same exact bull crap. And to top it off the food was terrible. I wanted a mix drink, well that cost me 8 dollers for about a 5oz glass. We will never go back there again. My mom just went there for her birthday and they wouldn't give her anything because she didnt use her card enough. This casino needs help.

I won 2 jackpots and was told "Sorry, there was a computer problem, we cant pay you the $4,500 that it says you won." That happened twice. The waitresses were rude and seemed hungry for tips without doing anything to deserve them. Food was lukewarm and seemed to have been from a TV dinner. I signed up for a tournament and was told after standing in line, "Sorry we had too many people sign up, come back tomorrow." WHAT A JOKE....... RIP OFF!!!!!!

On Saturday, April 25, 2009 we drove from Milwaukee to the "New" Ho-Chunk North Casino. What a waste of time.

The Casino had computer problems and had to hand pay everyone. Instead of closing the doors and shutting down machines they acted as if it was business as usual. By not acting in a pro-active manner they had a real mess on their hands that just kept snowballing.

Management and employees did not know how to handle the situation and their "Customer Service" was non-existant. I had put money in a slot and then it would not let me play. The person who came, got it working and told me to just play it off. That statement offened me, as I felt he was saying just give up the money. The machines would not cash out. People waited 2 hours or more to be cashed out.

Employees who were cashing people out, just stayed in one area of the Casino. So those on the other side of the Casino waited 2 hours or more to get cashed out. They were telling people over the paging system that it would be a 20 minute wait. The only employee that seemed to truely care about the patrons was a cleaning lady.

I would never go there again to spend my hard earned money. I am telling everyone I know about the poor management and employee attitude. Avoid it like the plague.

Come from Chicago once a year. Nice hotel close to the Dells area. Big Casino with lots of options, but I agree with other posters that service has gotten worse. A few years ago EVERYONE was very friendly. Now it's hit and miss.

And yes, I've seen dealers who just want their tips, even before they've given you any good serveice. Ate at the sports bar upstairs, service poor, but food was decent. The casino is nice and big. Good variety of games/slots. Maybe they will get that they need to get back on their customer service game.

I like it here, because it is located near to the Wisconsin Dells. I think the Dells is a lovely place to visit, and with Ho Chunk, it makes it more exciting.

First off, it was my 3rd year going and the service has been going downhill for sure. It took almost an hour for a waitress to finally come over and ask "why wait for me, when there's a soda fountain around back?"

Then the pitboss couldn't have cared less when there was a mis-paid amount and made me wait 35 minutes to review a tape to get me my 25 dollar chip back. It seemed like all the dealers were having a very bad day, they were rude and inconsiderate.

Go take your money and play somewhere else, this casino has fallen on hard times and doesn't care about the players. The other reviewer seems correct, why would someone who gambles here go on and on and on about promotions and free this and that unless they worked for ho chunk.......WHAT A SHAME.....NO MORE FOR ME.......

Most of the dealers are sourpussed native americans who look at you like you owe them tips, or something. Waitresses rarely if ever, come around for drink orders. The floor person brushed off my complaints and then so did the pit boss.

The line to get a new card took forever, and the desk was manned by some 80 year old lady who got more flustered as time went by. Service sucked, definitely will be gambling where my money and time are a greater concern to the house.

The other reviews are so glowing because they were probably written by people who work there and want you to go lose more money....I'm all about the truth, my experience of ho chunk is garbage. DO NOT STOP AT THIS MONEY SIPHON HOLE.........

HAVE TO SAY THAT I WONT BE BACK ANYTIME SOON, THE SERVICE WAS HORRIBLE AND SOME CRABBY GERIATRIC COULDNT EVEN GET MOVING AROUND WELL ENOUGH TO HELP THE 30 PLUS PERSON LINE WHILE THEY HEMMED AND HAWED ABOUT WHY I LOST MY POINTS....SERVICE SUCKED.

I WILL GAMBLE ELSEWHERE, MANAGEMENT DIDNT EVEN WANT TO HEAR MY CONCERNS AND IVE BEEN THERE FOR 8 YEARS NOW.....FORGET IT.......

One of the best casino that I've been to. Tons of slots, table games,
awesome food and beverge locations

The reward program is is high quality. You can use you rewards program points for hotel stays and golfing.

The gaming hall has Texas hold'em available to the players of the casino. They have good tourneys running monthly.

This is a A++++ casino for people to visit from out of town, the hotel is one of the best in town and very nice rooms for the money you pay.

If you don't know Ho-Chunk Casino and Hotel then you're definitely not from the Midwest. It's big with lots and lots of machines and table games. Like all casinos, some days you win and most days you lose!

The buffet has really good food as does the Sunrise Cafe. I've never gone to the upstairs bar, so I can't comment on that. It's open 24 hours and the hotel is spectacular.

The rooms are ample and easy access to the casino. All in all, a very pleasant experience could be had by all.
KidsnKandy

Wisconsin's Premiere Hotel/Casino, by far!

I visit each Saturday in the summer while we are at our camper in the Wisconsin Dells and visit 1-2 times per week in the winter months!

Many times I take friends, family and business associates there just for dinner or a day trip, because it is a wonderful atmosphere. Very Relaxing!

Ho Chunk offers everything... Fabulous gaming tables, blackjack, and new single deck blackjack with 3-to-2 odds! (My new Fave).

3 and 4 card poker, carib stud, pai gow sometimes, let it ride, roulette, craps, poker room, and high stakes poker and blackjack room.

I play at the weekly blackjack tourneys, each Tuesday in winter. Great fun, Great payouts! Player's club members get 10% off at every restaurant, Sunrise Cafe has great sandwiches, big portions.Stand Rock Buffet, Copper Oak Steakhouse, the bar, and the hotel rooms as well, all 10% off. The food is excellent and the buffet is enormous...Vegas Style.

PROMOTIONS ARE GREAT! If you play often, HoChunk mails out special member offers a couple of times per month for less than 1/2 price hotel rooms, rewards points for slot play, free buffets, 2-for-1 dinners in the steak house, etc...

Daily promotions are awesome! Always a $10-$20 rewards slot play for almost anyone who walks in the door. Right now they give away from $200 to $3,000 in drawings games and promotions every 2 to 4 hours, everyday, so make sure that your rewards card is in a slot, so you're entered automatically to win!

This is definitely my favorite casino. The selection of slots is great, the facilities are beautiful, and the staff is fantastic. This casino truly offers something for every price range and has a very generous program for free play dollars.