It is ridiculous to lose $200 in 30 minutes. Yet that happened to me on two occasions at the Rivers!

First time shame on you, second time shame on me. I will never return or play at the Rivers casino again. I hope that when new management takes over after bankruptcy they consider loosening the slots so patrons have more fun.

Visited this new facility late-night/overnight on a Sunday in August. MAGNIFICENT place! Great selection of machines (many newer games!) and the employees overall are TOP NOTCH - very friendly and really made me feel welcome and a valued customer!

My intent was to just play a few hours, but I was having so much fun while riding the "winning streak" I ended up staying & playing for nearly twelve hours!! At one point I was ahead almost $500 - playing penny slots (and a few nickel machines).

The place is CLEAN, SMOKE-FREE, and rivals the larger casinos in Vegas. Biggest drawbacks: there's no place to get a bite to eat that's open overnight, and the cafe is expensive for breakfast.

No Table games (but I understand they ARE coming), and they need to rework their food comp formula: I would expect that $1,000 coin-in would garner MORE than just $3 in food comp $$$.

The Player's Club personnel were impersonal, unfriendly, and worst of all: uninformative. I would expect these people to know their Player's Club policies, promotions, and FreePlay/Bonus Bucks' system - AND be able to explain it to their customers! (I will give then some leeway, as I visited near the end of a shift, but it's still no excuse for treating a new customer poorly and not being able to answer simple questions!)

I very much look forward to my next visit to Pittsburgh and playing at The Rivers!!

Having returned to Pittsburgh after living in Florida for 10 years, I was excited to hear that Pgh was opening a casino. One of my favorite things to do was run to Tampa (nearly 1 hour away) with 20 bucks and waste some time playing the slots. Throughout the course of a year's time, I came out ahead $1,000+ from the Hard Rock Hotel and Casino, great times.

But don't think you can have fun at the Rivers with $20.....

After visiting the Rivers casino, I have spent well over $500 in only 3 visits and nothing...well, that's not true, the first trip there I spent $100 and won $200 (so basically $100) but since then nothing. I've tried the .01, .05, .25 and $1.00 machines and even when I did when, I wasn't winning the amount back that I put into the bet.

As for their Customer Service, I have not had one person say even one word to me yet, not the valet, not the Players Club personnel...and don't even get me started on the staff walking around taking drink orders. I made direct eye contact with one of the girls and held up a $50, she walked over, asked 2 people around me if they wanted a drink, then walked away??!!?? WTF

My advice is this...if you are looking to waste an afternoon or evening and basically throw your money away, then pay a visit to the Rivers Casino, otherwise, call me and give me $100 and pick a number between 1 and 100, your odds of winning are about the same :)

Big mistake with this place, I'll take the drive elsewhere, it will be worth it.

Save your money!!! Worst slots ever in last ten years of going to casinos. Went 10 times since it opened and never won a dollar. Takes your money in ten minutes or less. One time I put $20 in a quarter machine and the 1st 40 spins I hit nothing and then cashed out.

The food is expensive, especialy the fast food place with fried everything at high prices. Eat before you get here. Oh, a draft beer is $5.00 at the spiral bar. Total rip-off casino.

Go to the Meadows where you can put $20 in a slot machine and sit there for over an hour and have fun. Restaurant is nicer with better prices. Last time we had lunch for free and played slots for six hours and brought home money.

They will be out of business in six months. I gave it a try and I am going back to the Meadows where they will appreciate a customer.

I've seen alot of mixed reviews about the Rivers Casino. Well let me tell you, I had a blast! I spent a lot of time playing the penny and nickel machines and didn't lose much money for the amount of time I got to play.

I was also surprised by the willingness of employees to help me. A young gentleman walked me to the buffet when I asked him where it was, rather than standing and pointing. I have no real complaints and I can't wait until they implement table games.

It is just beautiful inside. Much more pleasant than the Meadows and cleaner. Since the Meadows was a far drive anyhow, I'll be sticking close from now on.

Wish they had used that outside theater when it was still warm because it's really nice by the River. I really love their Wizard of Oz machines and Quick Hits.

Ok where do I start? How about the bottom because that's where this casino is. A 100% rip-off. Slots are so tight it's sad, buffet is expensive and free play is a joke.

Everyone I saw looked so unhappy (like they got hit head on by Mack truck) there motto is "Have a winning day". Must be referring to themselves. Like one review said if you like to gamble, do it anywhere but here...

I have been here about 10 times now. Lots of broken machines. Food and stores don't open until 10 or 11am for a place open 24hours?? Slots are very tight.

But the HIGH LIMIT slots area does have a lot of nice choices. Chao's is open at 7am, but offers very little. Parking was FREE and I have some nice FREE SLOT play. But these guys have a lot more to learn about being a "casino", much less a great casino. Go to this place, don't spend too much and see for your self. STAY AWAY from goofy blackjack slots and poker table slots.

This place is crap. Slots are a joke didn't win at all, food is expensive as hell. The rivers is just a wanna be casino. Meadows and Presque are way better.

If it lasts 6 months it's a miracle with their tight machines. SUCKS !!!! Totally rip-offs senior citizens. If this is what pittsburgh calls 1st class casino, boy do they have alot to learn - rookies..

As a Pittsburgh native and an experienced slot player, I was anxious for the arrival of the Rivers Casino. It is gorgeous....however the purpose of a casino,in my mind, is to be entertained, not win, but enjoy.

But what a price you pay to play at the Rivers. I have never felt so ripped off or taken in my 20 plus slot playing years. For the amount of money I pumped into the machines and for what little play back I received I was angry enough to say I will never go back. (the Rivers is 3 minutes from my front door). Take your play money to the Meadows where you can be entertained for an afternoon without feeling as if you where robbed. To add insult to injury I enjoy the 1,2, 5 cent machines, you can spend a $20.00 in a minute...every winner that was announced over the PA system was a winner on a $5.00 or $1.00 machine...I wanted to scream since there were so few people playing those machines I guess all you had to do was spend $1.00. Leaving the Casino and heading into the elevator I asked if anyone won anything...not even one bonus game...shame on the Rivers Casino...maybe Pittsburgh can use Rivers for housing in a year or two...it has a beautiful view.

Boy were we disappointed in the New Rivers Casino. The truth is that the only nice thing about Rivers Casino is the atmosphere. But what does that matter when everything else about the place stinks?

What are our specific complaints? First of all, we play video Keno. Out of 3,000 machines, there are only SIX video Keno machines on the floor. AND they don't even pay the full amount. That is if they paid at all, which they don't.

There are also a few Keno machines at the bar, but VERY FEW. Next, the place is FREEZING COLD! Just awful. And yes, they charge an arm and a leg for parking. I think $8.

They said the bar would open at 10:00, but no one ever showed up. EVER. And lastly, it is hard getting there. Just too much work for what you get. So I would recommend going to Meadows.

Absolutely cheap casino, the slots are so damn tight it's horrible. How can a grand opening casino be so cheap? This is an insult to the city and customers. Only machines that hit here are the ATM machines !!!!