Navigation:     Home
Advertisement

Hollywood Casino at Penn National  Hot PDF Print E-mail
Casino Reviews Pennsylvania
User rating
2.3
out of 5
21 User reviews

Details

Details
Address: 720 Bow Creek Road
City: Grantville
State: Pennsylvania
Zip Code: 17028
Country: United States
Phone: (717) 469-2211
Website: http://www.pennnational.com

Restaurants: 1
Games offered: Slots only
Special Features: Live thoroughbred horse racing Wed-Sat evenings all year long. Daily simulcast of harness and thoroughbred racing.

Map


User reviews

Average user rating from: 21 user(s)

Overall rating
2.3
Slots
2.4
Table Games
1.5
Customer Service
2.8
Player's Club
2.1
Gaming Atmosphere
3.0
Amenities or Hotel
2.1
Food & Drink
2.5
 

Add new review



0 of 2 people found the following review helpful

It's a casion, folks!, Thursday, 01 October 2009

Written by Mary and John Bower

Overall rating
2.7
Slots
3.0
Table Games
1.0
Customer Service
3.0
Player's Club
3.0
Gaming Atmosphere
3.0
Amenities or Hotel
3.0
Food & Drink
3.0

We have been there several times-first time there my husband hit for $900 on a penny machine!! Just two weeks ago he hit for $600 also on a penny machine! I hit the same night for $200 on a penny machine-walked off with half of it-hit on another penny machine for $270-went to a two cent machine and hit $150 more-walked out with $350.

Spent about $250 of my own money. Like every casino everywhere (and we have played all over the country) it just depends on what was hit before you started playing that machine and how much that machine has already paid out that day. Doesn't take a rocket scientist to figure it out, people.

Was this review helpful to you? yes     no

3 of 3 people found the following review helpful

luv hollywood, Tuesday, 14 July 2009

Written by jerryjanusziewicz

Overall rating
4.3
Slots
5.0
Table Games
4.0
Customer Service
5.0
Player's Club
5.0
Gaming Atmosphere
4.0
Amenities or Hotel
4.0
Food & Drink
3.0
you know if you really read these comments other patrons have wrtiten
it sounds like poor losers to me. When you walk into any casino you are risking losing some money. How much you lose depends on your own discipline and gambling addiction. I can truly say HOLLYWOOD has always been a fun place to visit. I frequented AC and Charlestown for 10 years, you get nowhere. The personal service out of all those casinos combined is less than you get at hollywood. I have always enjoyed the relaxed atmosphere when visiting, so lighten up you nah sayers you asked for casinos in PA. now put your money where your mouths were. I would love to visit more often but, I work 72 hours a week so I just make the most on my visits. THANKS HOLLYWOOD I will keep sending the positive people your way
Was this review helpful to you? yes     no

2 of 3 people found the following review helpful

Drive by Rip off, Thursday, 18 June 2009

Written by Steve

Overall rating
1.6
Slots
2.0
Table Games
1.0
Customer Service
2.0
Player's Club
2.0
Gaming Atmosphere
2.0
Amenities or Hotel
1.0
Food & Drink
1.0
" I LOST! " echoes throughout this place. I have been to this casino too many times to agree this is a place without any chance of winning. The high dollar room is always empty, that's a big clue. The casino floor restaurants close way too early and the pickings are slim. Try the Sands!
Was this review helpful to you? yes     no

1 of 3 people found the following review helpful

big disappointment, Sunday, 07 June 2009

Written by mike

Overall rating
1.6
Slots
1.0
Table Games
1.0
Customer Service
2.0
Player's Club
1.0
Gaming Atmosphere
3.0
Amenities or Hotel
2.0
Food & Drink
1.0
After being to vegas and atlantic city this place is a joke. 99% of the slot machines, regardless of denomination are 30 line 10 credit per line machines. There aren't very many straight machines with a max credit of three. So even at a nickel machine, you think nickels ill be able to sit here for a bit and pull the reel. Well 30 nickels a line on 10 lines is 15 bucks a spin. All the machines are like that. Vegas and Atlantic city spinner machines spin the wheel on a spin coming up on any reel. But at hollywood, you need all three. Secondly, the payouts are terrible. I don't expect to win on slot machines. Mathematically speaking your supposed to lose your money. But I do expect to be able to sit there for more than 5 minutes when I drop 50 bucks into a quarter machine.............

Secondly there are no table games. The stupid computerized black jack and three card poker is no different than video poker. There is no real randomness. And i guarantee you the odds on live table blackjack are better than the stupid video blackjack. I stood and watched it for half hour. Couldnt tell you how many times i saw the "dealer" bang out a twenty on a single hit to beat a pair of player 19's. The customer service was terrible. The security guards and cleaning guys were the only ones doing thier jobs.

I sat at the same machine pumping money into it for over two hours. Not one time did I see a coctail waitress, not once. So I went upstairs to the sports bar to buy a drink. Rum and coke 5 bucks. Thats reasonable price compared to any bar I go to. But all i tasted was coke. It was as watered down as if a cocktail watress gave it to me for free sitting at a machine in vegas. So i got another one after tipping the tender 2 bucks. Same thing, tipped him another 2 bucks, ordered a third. I bought and drank three rum and cokes, tipped him enough for a fourth, and didnt even taste rum.

Only pleasant thing about this place is the horse racing. Its geniuenly enjoyable to watch them run, and fun to bet a little bit on them.

If you like horse racing then go and watch the horses. But if you want to gamble go anywhere but hollywood. If it takes you more than an hour to get there, you might as well drive the extra time to atlantic city.
Was this review helpful to you? yes     no

2 of 4 people found the following review helpful

Hollywoodvnights, Friday, 15 May 2009

Written by Joan meekins

Overall rating
2.0
Slots
3.0
Table Games
1.0
Customer Service
2.0
Player's Club
2.0
Gaming Atmosphere
2.0
Amenities or Hotel
2.0
Food & Drink
2.0
We have been to Hollywood Casino several times and I am very lucky there. However, compared to Charles Town, the help is less friendly and the smell of smoke is pervasive regardless of the area you are in(smoking or non). The food at the SkyBar is much better than the buffet but the drive is not pleasant because of the heavy truck traffic on Rt.81. Go on weekday mornings or afternoons because they have half as many slots as Charles Town and you will have a better chance of playing your favorite machines. The player's clubs for PA and WV are a joke compared to Atlantic City, where for the same money spent I get a room, food credits, slot play and a show!
Was this review helpful to you? yes     no

3 of 3 people found the following review helpful

Hollywood Casino/Race Track, Sunday, 12 April 2009

Written by Bucwheat

Overall rating
2.3
Slots
4.0
Table Games
1.0
Customer Service
3.0
Player's Club
1.0
Gaming Atmosphere
5.0
Amenities or Hotel
1.0
Food & Drink
1.0

Hollywood Casino is a WOW place...there is no doubt about it. Entertainment draws a great crowd,young and old! They could be better with pay outs....especially since February, no one is really hitting anything substantial, at least not me! I think they are trying to meet their quota for the quarter, so they are taking all of our $$$ right now!

Their action card is improving with some comps for food and gift purchases, but this just started in April...yet, it is nothing like comps given on the same day as other casinos....doesn't matter how much you plug into the machines, at other casinos we all get 'something' everytime we play!

I have won a little at times, but the casino is getting it all back since February! The help around the casino is wonderful...great people, especially a person named Rick...he is a keeper for the casino! Works extremely hard, keeping the area clean, friendly to us. Once I was so sick, he got me a drink of water without me even asking.

Food needs to improve greatly, and its' too, too expensive! I usually visit three times a month...but slacked off since I am going to my 'dream place' Vegas in a few days.

 All in all, compared to other nearby casinos...Hollywood is the best..plus you can take a break and bet on the horses...cheap night out....$2 on a horse! (9 races at $2.00 =$20 bucks for the night! I bet on a trifecta and won....$300, nice way to start out the night! No 'real' tables, but those will come soon!

 

Was this review helpful to you? yes     no

7 of 8 people found the following review helpful

Favorite Place, Saturday, 07 March 2009

Written by Jason

Overall rating
4.7
Slots
5.0
Table Games
4.0
Customer Service
5.0
Player's Club
4.0
Gaming Atmosphere
5.0
Amenities or Hotel
5.0
Food & Drink
5.0
I have been to Delaware, A.C., and a few other Pa. casinos. Hollywood is by far my favorite. How can some people who rate this place base it on a one time experience? You are not going to win every time and if you think you are, you need to quit. I honestly have found the payout to be fair. I have won more than I have lost and I frequent the place. It truly is a nice design, it's a nice easy circle around the place and the slot carousells are not in huge lines like in other places. Over all I give it a 5. I can't rate the table games because I don't play them but they are always full! Go watch the horses and then play inside and never ever go on a Friday night or weekend! ;) It's packed!
Was this review helpful to you? yes     no

4 of 7 people found the following review helpful

Smoking section means-smoking section, Saturday, 28 February 2009

Written by Jess

Overall rating
3.0
Slots
4.0
Table Games
1.0
Customer Service
5.0
Player's Club
3.0
Gaming Atmosphere
3.0
Amenities or Hotel
1.0
Food & Drink
4.0

I have been to this casino at least once a month since it opened...some days were lucky, some days were not so lucky....that's what games of chance are. But the complaints I hear about the smoking in this casino are getting out of hand.

When you sit down to play a machine in the smoking section, you really do not have the right to sit there and piss and moan about the guy sitting next to you "chain-smoking". That is his perogative.

If you really protest the smell that much...go find a machine in the non-smoking section. Less than 1/4 of this casino is for smokers, the other 3/4 is for people who choose not to smoke...good for you!...stay in YOUR quarter.

The reason people smoke while they gamble is to help with concentration, and they really don't need a disruptive, disgruntled person sitting beside them and just making their night of fun miserable..suck it up and move if you don't like the smell.

 

Was this review helpful to you? yes     no

5 of 5 people found the following review helpful

Great Return on 2 Trips, Wednesday, 04 February 2009

Written by Rod

Overall rating
3.6
Slots
5.0
Table Games
2.0
Customer Service
3.0
Player's Club
5.0
Gaming Atmosphere
5.0
Amenities or Hotel
3.0
Food & Drink
2.0
I have had two trips recently, and both times I came home with $300 more than I went with. The food is not that great, but the atmosphere is the best I have been at in the past year. I believe the payouts are much better than their facility in Charlestown, WV. The action credits they give are more than other casinos of the same type in either PA or WV. I will definately take my money here from now on until PA decides to allow a casino closer to where I live.
Was this review helpful to you? yes     no

4 of 5 people found the following review helpful

Love/Hate Experience, Wednesday, 04 February 2009

Written by Lena

Overall rating
2.1
Slots
1.0
Table Games
1.0
Customer Service
5.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
5.0

After driving 3 hours to Hollywood and losing money right off the bat was not pleasant at all. I feel if the State would lower their percentage take and the casino allow more paybacks to the players it would be a huge plus in making a day outing more pleasant. Where's the money to the state going anyway??? Haven't seen anything change in Pennsylvania that benefits the public. Someone in Harrisburg pocketing the money???


Security Guards, waitresses and other personnel were very helpful and pleasant. Atmosphere is somewhat pleasant but traffic pattern throughout is just awful. The designer should return part of his/her fee.


Directional signs overhead hard to find, the lettering is small and blends into the color of the background. Very bad design. Guess they don't want people to know where to find places. Good thing they have security personnel at the entrances to direct a person.
Buffet was excellent... $13 per person for lunch a bit high, great selection of main dishes and great salad selection, best thing in the casino, except for the desserts, ther were awful tasting and stale.


Garage parking during the week is excellent, but heard the weekends are horrendous.

Was this review helpful to you? yes     no

5 of 8 people found the following review helpful

response to Paxtonia, Saturday, 03 January 2009

Written by thomas

Overall rating
1.1
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
2.0
Amenities or Hotel
1.0
Food & Drink
1.0

Open letter to Paxtonia. Your rationale of going to a casino with the intention of winning is the equivalent of a gambling problem is not only stupid, but lacks basic common sense.

Why else would you go to a place, that charges a minimum of $15 a hand of blackjack, $20 for 3 card poker and not expect/desire to win money? I don't know about you, but I like to make money, not lose it.

I guess your pockets are deeper than mine. Simply put, when I go to a casino, I want to know that I have a fair shot a winning, and that is what I used to go at HCPN. But lately it seems the only machine giving money at that place is the ATM.

I can not say for fact about the video machines at HCPN, but I do know this, every computer can be programmed. It just seems weird how some days the video blackjack tables give some money away, and other days they take lots of money in.

 

Was this review helpful to you? yes     no

6 of 10 people found the following review helpful

Great Place!, Friday, 02 January 2009

Written by R- Paxtonia

Overall rating
4.0
Slots
4.0
Table Games
1.0
Customer Service
4.0
Player's Club
5.0
Gaming Atmosphere
5.0
Amenities or Hotel
4.0
Food & Drink
5.0

Really a great environment-- Very enjoyable experience. Last visit... One night I won one night I lost--- bottom line had FUN.

You go to a Casino for entertainment-- winning is a BONUS. If you go trying to make money you have issues, aka a gambling problem. Don't listen to other reviews. Very nice place, one of the best in PA! Also good food, convienent location, and very clean.

PS Don't stay at the nearby Holiday Inn-- Nice lobby , AWFUL rooms.

 

Was this review helpful to you? yes     no

5 of 9 people found the following review helpful

No casino response, Monday, 15 December 2008

Written by Thomas

Overall rating
1.9
Slots
1.0
Table Games
1.0
Customer Service
3.0
Player's Club
1.0
Gaming Atmosphere
3.0
Amenities or Hotel
1.0
Food & Drink
3.0

I have been to two PA casinos now, and found one to be a bigger rip off than the other rip off. One thing I have noticed is that the owner/operators of these casinos do not respond to these postings. Is it because they are unable to defend their establishments against these posted truths?

Why have we not heard from them? If I was in charge of one of these places and I felt that my business was being wronged I would want to set the record straight. Their silence speaks volumes in regard to what is posted on this forum

 

Was this review helpful to you? yes     no

6 of 9 people found the following review helpful

Pay outs not good., Sunday, 14 December 2008

Written by Marilyn

Overall rating
1.6
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
2.0
Gaming Atmosphere
2.0
Amenities or Hotel
3.0
Food & Drink
1.0

The payouts are not that great, never win more than $100, have been coming here since opening and have only hit once and that was last night. Other casinos have better payouts and i just might start going back to them.

As far as the food, not bad, but the prices are too high compared to other casinos.

 

Was this review helpful to you? yes     no

4 of 8 people found the following review helpful

payouts, Saturday, 13 December 2008

Written by Thomas

Overall rating
1.9
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
4.0
Amenities or Hotel
2.0
Food & Drink
3.0
STAY AWAY, the only machine that is dispensing money lately is the ATM. This place used to be a place of chance, win some, lose some, but lately it is only taking money and not giving any, except the ATM.
Was this review helpful to you? yes     no

5 of 6 people found the following review helpful

video blackjack, what a rip off, Monday, 01 December 2008

Written by Thomas

Overall rating
2.0
Slots
1.0
Table Games
1.0
Customer Service
5.0
Player's Club
1.0
Gaming Atmosphere
2.0
Amenities or Hotel
2.0
Food & Drink
2.0

i pretty much only play blackjack and the 5 tables they have are not enough. They should ditch the two 3-card poker machines, replace them with blackjack tables and add a few more BJ tables while they are at it.

The payouts are low, you do have the occasional big winner, but for the most part, do not expect to win more than $100 and expect to lose more. If you're going to have BJ, hire real dealers, with real cards and real chips. The only benefit to this casino is the cute and friendly cocktail waitresses

 

Was this review helpful to you? yes     no

13 of 16 people found the following review helpful

Hollywood a Hoax, Sunday, 09 November 2008

Written by jan weicker

Overall rating
1.4
Slots
1.0
Table Games
1.0
Customer Service
2.0
Player's Club
1.0
Gaming Atmosphere
3.0
Amenities or Hotel
1.0
Food & Drink
1.0

This place is an absolute rip! The payout percentages are nowhere near what is advertised. A few high frequency/low payout machines are scattered about. If I would have known what the owner's intentions were, I would have actively campaigned to disallow slot parlors in PA.

This place is a serious opportunity for a grand expose. I'm sure hoping that more folk will consider that there are much better opportunities for winning a few bucks in AC or even Delaware.

The payout percentages are set so low that you barely even get playing time before you're tapped out. Shame on those who allow themselves to continually be suckered!

The Action card does not accumulate points for food or any other comps. The drinks are also way too high compared to other gaming joints.

 

Was this review helpful to you? yes     no

10 of 14 people found the following review helpful

Enjoy this great place, Sunday, 10 August 2008

Written by Judy Sherwood

Overall rating
4.0
Slots
4.0
Table Games
4.0
Customer Service
4.0
Player's Club
3.0
Gaming Atmosphere
5.0
Amenities or Hotel
4.0
Food & Drink
4.0

I have no idea when the others visited but I LOVE THIS PLACE-often win -actually on 5-50 cent slots-


The food at the main floor is not great but the upperlevel restaurant is great
the drinks on the main floor are the only disappoinment as far as I can see-very small -weak and EXPENSIVE!!!!!

The atmosphere is great-place is clean and safe-

WIll never go to AC again uless their perks improve!!! Much better than the Connecticut casinos.

Why not keep the $$$ in PA? This place is fun!

Was this review helpful to you? yes     no

8 of 13 people found the following review helpful

Terrible pay out, Sunday, 03 August 2008

Written by Jennifer

Overall rating
1.3
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
3.0
I live an hour away from this casino and it's definitely not worth the gas to get there. The music is entirely too loud. One time while at this casino all their toilets stopped working and it was gross. I sent a comment to their website for someone to contact me and never heard back. It's very smoky in there and obviously their air filtration system is not working. Not enough attendants. The food is terrible at the food court but the Sky Sports bar has excellent food. However, you need to make sure you are there at an off time because it may take you an hour or so to be seated. The only plus of this casino is the parking garage.
Was this review helpful to you? yes     no

13 of 18 people found the following review helpful

Smoker's Paradise, Tuesday, 30 November 1999

Written by cheron57

Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
The ventilation in this brand-spanking new facility is worthless. You can get a nicotine fix just by standing in the no-smoking section (which is postage stamp size and not very clearly marked). And what happened to the seating for people who come to watch the horse racing???

Are they all supposed to stand outside in the rain and snow if they don't have a corporate sponsored box? What a waste of good real estate.
Was this review helpful to you? yes     no

13 of 16 people found the following review helpful

Will Not Return, Tuesday, 30 November 1999

Written by entertainer51

Overall rating
1.0
Slots
1.0
Table Games
1.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
I recently had the misfortune of visiting Hollywood Casino at Penn National. I spent the entire day and won nothing!

The slots are scattered around in no particular fashion and there are too many multi-line machines and progressives, forcing you to max bet.

It was customer appreciation day with "hundreds of people winning thousands of dollars" according to their website. I didn't see them give any money away.

Will not return, even though I received $5.00 in slot play for my $500 investment.
Was this review helpful to you? yes     no


 
Featured Casino Products
  • IGT Slots: Texas Tea
    Product Image
    List Price: $19.99
    Buy New: $16.55
    You Save: $3.44 (17%)
    New (9) from $16.55
    100% actual casino slot machines from the world's leading slot machine manufacturer, IGT, True casino payouts or Extra High Payouts, All video machines have fun, interactive bonus features and bonus rounds, Single-line or multi-line wagers: up to 25-line wagers (more)
  • Hoyle Casino 2009
    Product Image
    List Price: $19.99
    Buy New: $5.99
    You Save: $14.00 (70%)
    New (17) Used (9) from $4.94
    Online Texas Hold Em, Baccarat, Blackjack, Caribbean Stud Poker, Craps (more)
Forum Latest Posts

Polls

Have you ever gambled online at an internet casino, poker room, or sportsbook?